Your First Dental Visit

Your first dental visit promises to be a pleasant experience. Making sound decisions about your dental care and oral health is an easy thing to do with the right preparation beforehand: Make a list of questions to ask our office, so you don’t forget anything on the day of your appointment.

This includes any concerns you have, or oral problems you’ve been experiencing. If you have dental insurance, remember to bring your insurance form with you.

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New Patient Registration

If you would like to register with our practice, please telephone us or download our Patient Medical History Form from here.

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Gentle Approach

Royal Arsenal Dentists brings together a top team of dentists, hygienists, therapists and dental nurses. We have a very caring and gentle approach, with particular emphasis on making nervous patients feel at ease. Using advanced dental techniques, we ensure patients enjoy the

best possible oral health, a great smile and teeth to be proud of. Our services and specialties include dental implants, cosmetic dentistry, veneers, crowns, clear braces and teeth whitening.

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Booking Appointments

We will try to offer you an appointment as soon as possible at a convenient time. To register or book your appointment you can either call us on

0208 317 0590, drop in to see us during our opening hours, e-mail a request for appointments on reception@royalarsenaldentists.com, or do it all online by filling in the appointment request form. A member of our reception team will get back to you as soon as possible to confirm your booking. Payment is due at the time of dental treatment and a fee may be charged for appointments that are not cancelled with 24 hours notice. We accept all major credit and debit cards including American Express and cash.

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Cancellations and Failed Appointments

If you are unable to keep your appointment please let us know as soon as possible so we can give your appointment to someone else.

We ask for at least 24 hours if you are unable to attend. Failure to do this may result in a charge relevant to your appointment length.

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Dental Emergencies

A knocked out tooth or bitten tongue can cause panic in any parent, but quick thinking and staying calm are the best ways to approach such common dental emergencies and prevent additional unnecessary damage and costly dental restoration. This includes taking measures such as application of cold compresses to reduce swelling, and of course, contacting our practice as soon as possible. In the event of an emergency, patients are requested to telephone the dental surgery as early as possible and every effort will be made for you to be seen by a dentist.
We recommend contacting the surgery before 9:30 am in order to be seen on the same day.

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Your Dental Records

When you come in for your first appointment we will require you to fill in a current medical history form to assist our diagnosis and treatment. This is strictly confidential. We may ask you about any drugs you are taking please make a note of their names and tell us about them when you attend. If you change your address or telephone number please let us know as soon as possible.

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Confidentiality

At Royal Arsenal Dentists strict confidentiality of patient records is maintained at all times. All staff must follow the General Dental Council’s rules for maintaining patient confidentiality contained in standards for dental professionals and principles of patient confidentiality. Records will not be passed onto third parties without the patients permission.

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Nervous Patients

We understand that many patients can become quite anxious when faced with dental treatment. To help make our nervous patients feel more relaxed, we offer Dental Sedation >
 

Conscious sedation is used to relax you during your dental treatment; while you are sedated you are still able to communicate and respond to simple instructions but will be in an altered state of consciousness once the sedative has been administered. Sedation medications are considered lighter and safer than general anaesthetic. If you have been putting off dental treatment due to fear, anxiety or problems with anaesthetic, please get in touch for more information or a complimentary consultation.

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Facilities for Disabled Patients

At Royal Arsenal Dentists we have special facilities to assist people in wheelchairs. Our main entrance has a ramp access and our toilet facilities

are designed for wheelchair access. One of our surgeries has also been specially equipped with a knee-break dental chair for patients with special needs.

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​Dental Care

We stock a full range of dental hygiene products at competitive prices. For more information please ask at reception.

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